60
days to regulatory approval
0
re-submissions required
In-year
savings realized
The Challenge
Contracts That Drive Continuous Improvement
Securing regulatory approval for offshoring while maintaining service quality and embedding performance improvement mechanisms into vendor contracts.
What We Did
Secured Central Bank approval; ran a competitive RFP with market benchmarking; structured performance-based contracts. Designed the high-level implementation plan and governance to ensure control and continuous improvement.
The Results
Approval in 60 days with zero re-submissions. Highly competitive pricing achieved; SLAs embedded with performance upticks. In-year savings realized.
Client
Abu Dhabi Bank
Sector
Banking
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